Before you arrive at UCSB

The Reciprocal Exhanges team at the UCEAP Systemwide Office is your first point of contact (not the UCSB EAP Office). They will email you important information and instructions as soon as the information is available and it is time to take action. If you have any questions between the time you are accepted and the time you arrive at UCSB, please contact them at +1-805-893-4534. 

If you have questions about your immigration documents (visa, DS-2019, etc) please visit Most questions will be answered on their webiste, but if not, please contact the UCSB Office of International Students and Scholars (OISS) at +1-805-893-2929. Please allow 5 business days for a response. 

After you arrive at UCSB

My name is Alice Kojima and I am looking forward to welcoming you to UCSB! I am here to help after you arrive. The UCSB EAP Office is located in South Hall room 2431 (second floor in the corner closest to Storke Tower). Here is a campus map.

  • Email:
  • Phone: +1 805-893-3892
  • Drop-in hours in South Hall 2431 (no appointment needed): Mondays 10am-12pm, Tuesdays 1-3pm, Thursdays 1-3pm 
  • Appointments outside of drop in hours: please email Alice

EAP Peer Advisors

Talk with our Peer Advisors about UCSB-related matters such as student life, campus involvement, BARC fees, and academic processes. They have all studied abroad and will be excited to meet you! If you neet to speak with Alice about a specific problem, please come during her drop in hours (listed above), or email her to schedule an appointment.

  •  Peer Advisors: Mondays-Thursdays 9:30am-4pm and Fridays 10am-2pm in the EAP Office in South Hall 2431

Office of International Students and Scholars (OISS)

Contact OISS with any questions about your DS-2019, visa, work or Academic Training authorization, travel signature, or other immigration realated matters.

  • Student Resource Building room 3130 - (not the EAP Office)
  • Website: UCSB Office of International Students & Scholars (OISS)
  • Email:
  • Phone: +1-805-893-2929
  • Document drop-off or pick-up: Monday-Friday 9:30am-12pm and 1-4:30pm
  • Drop-in advising (no appointmnet needed, 15 minute session): Monday, Tuesday, and Friday 10am-12pm and 1-3pm.
  • To meet outside of their drop-in hours, or if you need more than 15 minutes, please contact them to schedule an appointment.

Helpful Resources:

For GOLD, Umail, BARC, Student Handbook, and more: MyUCSB Start Page 

Academic Training: Information Sheet, Request Form

Things to do at UCSB, in Santa Barbara/Goleta, and California: Reciprocity Bucket List